And hotels in London are generally not as good as elsewhere: smaller rooms, poorer service, staff who tend not to speak English very well and so on.
And I thought it was only because we were on a cheap rate £30 deal that meant we got a small room and rotten service and surly staff.

It really was appalling. Although I think that we were expecting something special anyway, given it was the Hilton. Certainly didn't get it, that was for sure.
LabRat
