Rat said:
And I thought it was only because we were on a cheap rate £30 deal that meant we got a small room and rotten service and surly staff. It really was appalling. Although I think that we were expecting something special anyway, given it was the Hilton. Certainly didn't get it, that was for sure.
Ah - well, the Hilton is known for that, unfortunately. When we worked in the UK, my husband practically lived in Hiltons (worked away from home 4-5 nights per week
) and he joined the Hilton loyalty scheme. Anyway, he found out from experience and from getting to know some of the staff very well that Hiltons, while they will usually be anything from 3-star to 5-star, have some rooms which are at best 2-star. Those rooms are usually reserved for anyone booking through Priceline or on one of the cheapie deals you mention.
I'm sure other hotels do it too, but Hiltons are particularly known for it worldwide - there've been enough comments about Hiltons on the
Bidding for Travel MBs (a site for Priceline users) for it to be notorious.
Wendy
