I think I tried that. Here's what I did: I opened her .rtf file using my MSWord program on my Mac. I added a comment (just as a test because we knew we were having trouble), saved the file under a new name but with the same .rtf at the end, and sent it back to her. She could read her original text, but couldn't find my comment. Do I have to send it back without changing the name at all? Won't that cause trouble when her computer sees two different files with the same name?
I'll send you the same test file and see whether you can read the comment.
Thanks again,
Michelle