We knew Lana had been shot, and you had warned us of a charcter death. I had *not* anticipated mortal peril for Lois; that was a surprising twist. I'm very impressed with your creativity, and how you've managed to undo the semi-spoiler effect of the wham warning. Very clever.
I noticed that you were very careful *not* to tell us which patient survived, leaving it up to each individual reader's imagination/personal preference.
Overall a very well-written story with very human (imperfect) characters. Bravo and well done. Thank you for sharing your talent.